Privacy Policy
Last updated: March 26, 2026
Effective date: March 26, 2026
Introduction
This Privacy Policy ("Policy") describes how TickrPulse ("Company", "we", "us", "our") collects, uses, stores, processes, discloses, and protects your personal information when you visit our website, use our platform, or interact with our services (collectively, the "Service"). This Policy applies to all users of the Service, including visitors, registered users, and subscribers. We are committed to protecting your privacy and handling your personal data in a transparent, fair, and lawful manner. This Policy is designed to comply with the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), the Israeli Privacy Protection Law 5741-1981 (as amended by Amendment 13, effective August 14, 2025), and other applicable data protection laws worldwide. By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please do not use the Service. This Privacy Policy should be read together with our Terms of Service and Cookie Policy.
Who We Are — Data Controller
TickrPulse is the data controller responsible for your personal data. We determine the purposes and means of processing your personal data in connection with the Service. For GDPR purposes, TickrPulse acts as the "data controller" for personal data collected through the Service. For CCPA/CPRA purposes, TickrPulse acts as a "business" that collects personal information from consumers. For any questions or requests regarding your personal data, please contact our privacy team at privacy@tickrpulse.io.
Information We Collect — Overview
We collect information in the following categories: (a) information you provide directly to us; (b) information collected automatically when you use the Service; and (c) information from third-party sources. We are committed to collecting only the minimum information necessary to provide and improve the Service (data minimization principle). TickrPulse does NOT collect or store: social security numbers, national identification numbers, bank account numbers, brokerage account credentials, credit card numbers (processed directly by our payment processor), passport numbers, biometric data, genetic data, health information, detailed personal financial portfolios, or any special categories of personal data as defined by GDPR Article 9 (racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for identification, health data, sex life or sexual orientation data). Market data displayed through the Platform is derived from publicly available sources and third-party data providers. This data is not personal data.
Information You Provide Directly
When you create an account, subscribe to a plan, or interact with the Service, you may provide the following personal information: Account Registration: Name, email address, password (stored in hashed form only — we never store plain-text passwords), preferred language, and country of residence. Subscription and Billing: When you subscribe to a paid plan, our third-party payment processor (Stripe) collects your payment information, including credit card number, expiration date, and billing address. TickrPulse does NOT directly store your full credit card number. We receive only a tokenized reference, the last four digits of your card, card type, and billing country from our payment processor. Profile Information: Any additional information you choose to add to your profile, such as a display name, timezone preferences, or notification preferences. Communications: When you contact us via email (support@tickrpulse.io, legal@tickrpulse.io, privacy@tickrpulse.io), we collect the content of your communication, your email address, and any attachments you provide. User Content: Watchlists, alert configurations, trading journal entries, portfolio data, backtesting parameters, and any other content you create within the Platform. This data is stored to provide the Service to you and is treated as confidential. Surveys and Feedback: If you participate in surveys, promotions, or provide feedback, we may collect the information you provide in connection with those activities.
Information Collected Automatically
When you access or use the Service, we automatically collect certain information, including: Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers, and hardware settings. Usage Data: Pages visited, features used, clickstream data, time spent on pages, search queries within the Platform, assets viewed, alerts configured, and interaction patterns. This data helps us understand how users interact with the Service and improve the user experience. Log Data: IP address, access times, referring URLs, error logs, and server request logs. IP addresses are used for security monitoring, fraud prevention, approximate geolocation (country/region level only), and compliance with applicable laws. Cookies and Similar Technologies: We use cookies, web beacons, pixels, and similar tracking technologies as described in our Cookie Policy. These technologies help us: (a) authenticate users and maintain sessions; (b) remember your preferences and settings; (c) analyze traffic and usage patterns; (d) measure the effectiveness of our marketing efforts; and (e) detect and prevent fraud and security threats. Approximate Location: We derive your approximate geographic location from your IP address for: (a) regulatory compliance (determining which data protection laws apply); (b) content localization (language, currency); (c) security and fraud detection; and (d) analytics. We do NOT collect precise geolocation data (GPS coordinates).
Payment Information
All payment transactions are processed by our third-party payment processor, Stripe, Inc. When you provide payment information, it is transmitted directly to Stripe through their secure payment infrastructure. TickrPulse does not receive, process, or store your full credit card number, CVV/CVC, or complete billing details. From Stripe, we receive only: (a) a tokenized payment reference; (b) the last four digits of your card; (c) card type (Visa, Mastercard, etc.); (d) billing country; (e) transaction status (success/failure); and (f) subscription status. This limited information is necessary to manage your subscription and provide customer support. Stripe's collection and use of your payment information is governed by Stripe's Privacy Policy (https://stripe.com/privacy). We strongly encourage you to review Stripe's privacy practices. TickrPulse is PCI-DSS compliant to the extent applicable to our processing activities, and we rely on Stripe's PCI-DSS Level 1 certification for payment card data handling.
How We Use Your Information
We use the information we collect for the following purposes: Service Provision: To create and manage your Account, process subscriptions, deliver the features and functionality of the Service, and provide customer support. Personalization: To customize your experience, including language preferences, dashboard settings, alert configurations, and content recommendations based on your usage patterns. Communication: To send you service-related communications (account confirmations, subscription renewals, security alerts, system notifications), and, with your consent, marketing communications about new features, updates, or promotions. You can opt out of marketing communications at any time. Security and Fraud Prevention: To monitor for and detect unauthorized access, suspicious activity, fraud, abuse, and violations of our Terms of Service. This includes automated monitoring of login patterns, IP address analysis, and anomaly detection in account behavior. Analytics and Improvement: To analyze usage patterns, identify trends, measure the effectiveness of features, diagnose technical issues, and improve the overall quality and performance of the Service. Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests, including data protection laws, tax reporting obligations, and anti-money laundering requirements. Enforcement: To enforce our Terms of Service, protect our rights and property, and protect the rights, property, and safety of our users and the public. We do NOT use your personal information for: (a) selling to third parties; (b) sharing for cross-context behavioral advertising (unless you explicitly consent); (c) building advertising profiles; (d) automated decision-making that produces legal effects or similarly significantly affects you; or (e) any purpose incompatible with the purposes described above.
Legal Basis for Processing (GDPR)
Under the GDPR, we process your personal data on the following legal bases: Contract Performance (Article 6(1)(b)): Processing is necessary for the performance of our contract with you — i.e., to provide the Service, manage your Account, process payments, and deliver the features you have subscribed to. Legitimate Interests (Article 6(1)(f)): Processing is necessary for our legitimate interests, provided those interests are not overridden by your fundamental rights and freedoms. Our legitimate interests include: security and fraud prevention, service improvement and analytics, enforcing our Terms, and direct marketing to existing customers (with easy opt-out). Consent (Article 6(1)(a)): Where we rely on your consent for processing (e.g., marketing communications, non-essential cookies), you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal. Legal Obligation (Article 6(1)(c)): Processing is necessary to comply with legal obligations to which we are subject, including tax reporting, data retention requirements, and responding to valid legal requests from authorities. We will never process your personal data for purposes incompatible with the original purpose for which it was collected, unless we obtain your consent or such processing is otherwise permitted by law.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies as described in detail in our Cookie Policy, available at tickrpulse.io/cookies. In summary, we use: (a) Essential cookies — strictly necessary for the Service to function (cannot be disabled); (b) Analytics cookies — to understand how users interact with the Service (require consent under GDPR/ePrivacy); (c) Functionality cookies — to remember your preferences and settings (require consent); and (d) Marketing cookies — to deliver relevant advertisements and measure campaign performance (require consent). You can manage your cookie preferences at any time through our cookie consent banner or browser settings. Non-essential cookies are not activated until you provide explicit consent. For more information, please review our full Cookie Policy.
Data Sharing and Disclosure
TickrPulse does NOT sell your personal information and has never sold personal information. We do NOT share your personal information for cross-context behavioral advertising. We may share your personal information only in the following limited circumstances: Service Providers: We share personal data with trusted third-party service providers who perform services on our behalf, including: cloud hosting and infrastructure (Vercel, Cloudflare), payment processing (Stripe), email delivery, customer support tools, and analytics platforms. All service providers are bound by data processing agreements that require them to protect your data and use it only for the purposes we specify. Legal Requirements: We may disclose your personal information if required to do so by law, regulation, legal process, court order, or governmental request. We will make reasonable efforts to notify you of such requests unless: (a) notification is prohibited by law; (b) notification would compromise an investigation; or (c) notification is not practicable. Protection of Rights: We may disclose personal information when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of TickrPulse, our users, or the public. Business Transfers: In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such transaction and any choices you may have regarding your personal information. With Your Consent: We may share your personal information with third parties when you have given us your explicit consent to do so. Aggregated or De-Identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for any purpose, including industry analysis, benchmarking, analytics, and marketing.
Our Service Providers — Sub-Processors
We use the following categories of service providers to deliver the Service. All service providers are bound by data processing agreements (DPAs) in compliance with GDPR Article 28: Cloud Hosting and Infrastructure: Vercel (hosting), Cloudflare (CDN, security, DNS) — data processed in the United States and European Union. Payment Processing: Stripe, Inc. — PCI-DSS Level 1 certified. Processes payment card data. Data processed in the United States. Email Delivery: For transactional and marketing emails. Data processed in the United States. Analytics: For understanding usage patterns and improving the Service. Data is aggregated and anonymized where possible. We conduct due diligence on all service providers to ensure they maintain appropriate security measures and comply with applicable data protection laws. We review our service providers periodically and require them to notify us of any material changes to their data processing practices.
International Data Transfers
TickrPulse operates globally and may transfer, store, and process your personal data in countries other than your country of residence, including the United States and Israel. For transfers from the European Economic Area (EEA), United Kingdom (UK), or Switzerland to countries that have not received an adequacy decision from the European Commission, we rely on the following safeguards: (a) Standard Contractual Clauses (SCCs): We use the European Commission's Standard Contractual Clauses (adopted June 4, 2021) for transfers to our service providers and sub-processors. (b) EU-US Data Privacy Framework: For transfers to US-based service providers that are certified under the EU-US Data Privacy Framework. (c) Transfer Impact Assessments (TIAs): We conduct transfer impact assessments for data transfers to countries without an adequacy decision, evaluating: the legal framework in the receiving country, the potential for government surveillance or access, and any additional supplementary measures needed. For transfers from Israel, we comply with the cross-border data transfer provisions of the Israeli Privacy Protection Law, including: (a) ensuring the receiving country provides an adequate level of data protection; (b) obtaining written agreements from recipients to comply with Israeli data protection standards; and (c) conducting risk assessments before any transfer. You can request more information about the safeguards we use for international transfers by contacting privacy@tickrpulse.io.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Our specific retention periods are: Account Data (name, email, preferences): Duration of your active Account plus 30 days after Account termination to allow for reactivation requests. Subscription and Billing Records: Duration of your subscription plus 7 years after the last transaction, as required by tax and financial record-keeping laws. Usage and Analytics Data: 24 months from collection, after which it is anonymized or deleted. Server and Security Logs (including IP addresses): 12 months, for security monitoring, fraud detection, and incident investigation. Customer Support Communications: 3 years from the date of the last communication, for service quality and dispute resolution. Cookie Consent Records: Duration of your consent plus 3 years, for compliance documentation. Marketing Consent Records: Duration of consent plus 3 years after withdrawal, for compliance documentation. User Content (watchlists, journal entries, etc.): Duration of your active Account plus 30 days after termination, after which it is permanently deleted. When personal data is no longer needed for its original purpose and no legal retention requirement applies, we securely delete or anonymize the data. Anonymized data (from which you cannot be identified) may be retained indefinitely for analytics and service improvement purposes.
Data Security
TickrPulse implements commercially reasonable technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, destruction, loss, or misuse. Our security measures include: Data in Transit: All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher (TLS 1.3 preferred). HTTPS is enforced on all endpoints. HTTP Strict Transport Security (HSTS) headers are implemented. Data at Rest: Personal data stored in our databases is encrypted using AES-256 encryption. Database backups are also encrypted. Access Controls: We implement role-based access control (RBAC) and the principle of least privilege. Multi-factor authentication is enforced for all administrative access. Access rights are reviewed regularly. Infrastructure Security: Our infrastructure is hosted on cloud platforms with SOC 2 Type II certification (Vercel, Cloudflare). DDoS protection, Web Application Firewalls (WAF), and network segmentation are in place. Application Security: We implement protections against OWASP Top 10 vulnerabilities, including input validation, output encoding, parameterized queries, Content Security Policy (CSP) headers, and regular security testing. Monitoring: Real-time security monitoring, intrusion detection, anomaly detection for suspicious account activities, and audit logging of administrative actions. Personnel: Employees with access to personal data are subject to confidentiality agreements. Security awareness training is provided. Incident Response: We maintain a documented incident response plan with defined roles, escalation procedures, and communication protocols. While we implement these security measures, no system is 100% secure. We cannot guarantee the absolute security of your personal data. You are responsible for maintaining the confidentiality of your Account credentials and for any activities that occur under your Account.
Your Privacy Rights — GDPR (European Union / EEA / UK)
If you are located in the European Union, European Economic Area, or United Kingdom, you have the following rights under the GDPR (and UK GDPR): Right of Access (Article 15): You have the right to request confirmation of whether we process your personal data and, if so, to obtain a copy of that data and information about how it is processed. Right to Rectification (Article 16): You have the right to request the correction of inaccurate personal data and to have incomplete data completed. Right to Erasure — "Right to be Forgotten" (Article 17): You have the right to request the deletion of your personal data when: (a) it is no longer necessary for the purposes for which it was collected; (b) you withdraw consent; (c) you object to processing and there are no overriding legitimate grounds; (d) the data was unlawfully processed; or (e) deletion is required by law. Right to Restriction of Processing (Article 18): You have the right to request that we restrict the processing of your personal data in certain circumstances, including when you contest the accuracy of the data or when processing is unlawful. Right to Data Portability (Article 20): You have the right to receive your personal data in a structured, commonly used, and machine-readable format (JSON, CSV) and to transmit that data to another controller, where technically feasible. Right to Object (Article 21): You have the right to object to the processing of your personal data based on our legitimate interests. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests. You have an absolute right to object to processing for direct marketing purposes. Right Not to be Subject to Automated Decision-Making (Article 22): You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects or similarly significantly affects you. TickrPulse does not engage in such automated decision-making. To exercise any of these rights, please contact us at privacy@tickrpulse.io. We will respond to your request within thirty (30) days, which may be extended by up to two additional months for complex requests. We will verify your identity before processing your request. There is no fee for exercising your rights, except in cases of manifestly unfounded or excessive requests.
Your Privacy Rights — CCPA/CPRA (California)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA): Right to Know: You have the right to request that we disclose: (a) the categories of personal information we have collected about you; (b) the categories of sources from which we collected personal information; (c) our business or commercial purpose for collecting personal information; (d) the categories of third parties with whom we share personal information; and (e) the specific pieces of personal information we have collected about you. Right to Delete: You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions (e.g., legal obligations, ongoing transactions, security purposes). Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you. Right to Opt-Out of Sale/Sharing: You have the right to opt out of the "sale" or "sharing" of your personal information. TickrPulse does NOT sell personal information and does NOT share personal information for cross-context behavioral advertising. Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information. TickrPulse does not collect sensitive personal information as defined by the CCPA/CPRA. Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, provide a different quality of service, or retaliate in any way. Categories of Personal Information Collected (past 12 months): (a) Identifiers (name, email, IP address, account ID); (b) Internet/Network Activity (browsing history, interactions with Platform); (c) Commercial Information (subscription records, purchase history); (d) Geolocation Data (approximate location from IP address — country/region level only); (e) Inferences (preferences derived from usage data). Categories of Personal Information Disclosed for Business Purposes: We disclose identifiers and internet/network activity to our service providers (hosting, payment processing, email delivery, analytics) for the business purposes described in this Policy. To exercise your rights, please contact us at privacy@tickrpulse.io or call us. We will verify your identity before processing your request and will respond within forty-five (45) days.
Your Privacy Rights — Israeli Privacy Protection Law
If you are a resident of Israel, you have rights under the Israeli Privacy Protection Law, 5741-1981, as amended by Amendment 13 (effective August 14, 2025): Right of Access: You have the right to access your personal data held in our databases and to receive information about the categories of data we collect, the purposes of processing, and any third parties with whom we share your data. Right to Correction: You have the right to request the correction of inaccurate or incomplete personal data. Right to Deletion: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected or where processing is unlawful. Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. Consent Requirements: Under Amendment 13, consent for data processing must be explicit, documented, and granular. We ensure that our consent mechanisms comply with these requirements. Cross-Border Transfer Protections: Before transferring personal data of Israeli residents outside of Israel, we conduct risk assessments and ensure that the receiving country provides an adequate level of data protection or that appropriate safeguards are in place. To exercise your rights under Israeli law, please contact us at privacy@tickrpulse.io. We will respond to your request within a reasonable timeframe in accordance with applicable law.
"Do Not Sell or Share My Personal Information"
TickrPulse does NOT sell your personal information as defined by the CCPA/CPRA. We have never sold personal information and have no plans to do so. TickrPulse does NOT share your personal information for cross-context behavioral advertising as defined by the CCPA/CPRA. If you believe that your personal information has been sold or shared without your consent, please contact us immediately at privacy@tickrpulse.io.
Do Not Track Signals
Some web browsers transmit "Do Not Track" (DNT) signals to websites. There is currently no universally accepted standard for how websites should respond to DNT signals. We currently do not respond to DNT signals. However, you can manage your tracking preferences through our cookie consent mechanism, which provides granular control over analytics, functionality, and marketing cookies. For users who prefer not to be tracked, we recommend: (a) adjusting your cookie preferences through our cookie consent banner; (b) using browser privacy features such as private/incognito mode; and (c) opting out of analytics cookies through our cookie settings.
Children's Privacy
The Service is not directed at, marketed to, or intended for use by children under the age of eighteen (18) or the age of legal majority in their jurisdiction, whichever is greater. We do not knowingly collect, solicit, or process personal information from children. If we become aware that we have collected personal information from a child without appropriate parental consent, we will take prompt steps to delete such information from our records. If you believe that a child has provided us with personal information, please contact us immediately at privacy@tickrpulse.io. In accordance with the Children's Online Privacy Protection Act (COPPA), the GDPR (which provides enhanced protections for children under 16), and other applicable child protection laws, we implement age verification measures during account registration.
Third-Party Links and Services
The Service may contain links to third-party websites, services, or applications that are not owned or controlled by TickrPulse. This Privacy Policy does not apply to any third-party websites or services. We are not responsible for the privacy practices, content, or security of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit or interact with through our Service. Your interactions with third-party services are solely between you and the third party and are governed by that third party's terms and privacy policies.
Data Minimization
In accordance with the GDPR principle of data minimization (Article 5(1)(c)), TickrPulse collects only the minimum personal information necessary to provide and improve the Service. We regularly review our data collection practices to ensure that we are not collecting unnecessary data. Specifically: We do NOT collect: social security numbers, national ID numbers, full credit card numbers, bank account details, brokerage account credentials, passport numbers, driver's license numbers, biometric data, genetic data, health information, racial or ethnic origin, political opinions, religious beliefs, trade union membership, sex life or sexual orientation data. Market data: Is derived from publicly available sources. A breach of market data carries minimal privacy impact because this data is already publicly available. Payment data: Is processed directly by Stripe. We only store tokenized references, not actual card numbers. This data minimization approach reduces the potential impact of any security incident and demonstrates our commitment to the principle that you cannot lose data you do not have.
Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, TickrPulse will: For GDPR (EU/EEA/UK users): Notify the relevant supervisory authority within seventy-two (72) hours of becoming aware of the breach, as required by GDPR Article 33. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you without undue delay (Article 34), providing: (a) the nature of the breach; (b) the categories and approximate number of affected data subjects; (c) the likely consequences of the breach; (d) the measures taken or proposed to address the breach; and (e) contact information for our privacy team. For CCPA (California users): Notify affected California residents within thirty (30) calendar days in accordance with SB 446 (2025). If the breach affects 500 or more California residents, we will also notify the California Attorney General. For Israeli law: Report severe security incidents immediately to the Israeli Privacy Protection Authority (PPA), as required by the Privacy Protection Law. The PPA may then order notification to affected data subjects. For all other jurisdictions: Comply with applicable breach notification laws, which typically require notification within 30 to 60 days depending on the jurisdiction. We maintain a documented incident response plan, and all breaches (including those that do not require notification) are documented internally for compliance purposes. TickrPulse maintains commercially reasonable cyber liability insurance to cover costs associated with data breach response, including forensic investigation, notification, credit monitoring, and legal defense.
Financial Data and Market Information Disclaimer
TickrPulse is a financial data visualization and analysis platform. We display market data sourced from third-party data providers and public sources. Important disclosures regarding your privacy in connection with financial data: We do NOT access your brokerage accounts, trading accounts, bank accounts, or any external financial accounts. TickrPulse has no ability to execute trades, transfer funds, or access your financial accounts in any way. Portfolio tracking features: If you use our portfolio tracking or demo trading features, the data you enter (asset holdings, quantities, purchase prices) is stored within your TickrPulse Account only. This data is not shared with any third party and is not used for any purpose other than providing the portfolio tracking functionality to you. Trading journal entries: Your trading journal entries are stored as User Content, treated as confidential, and not shared with any third party. Market data viewing: Your market data viewing activity (which assets you view, which alerts you set up) is used internally for service improvement and analytics only. We do not sell or share this information with third parties.
AI and Automated Data Processing
TickrPulse uses artificial intelligence and machine learning systems to process market data and generate anomaly detections, pattern analyses, sentiment scores, and alerts. Important disclosures regarding AI and your privacy: Market Data Processing: Our AI systems process publicly available market data (prices, volumes, indicators) to detect anomalies and patterns. This processing does not involve your personal data. Personalization: We may use your usage data (features used, alerts configured, assets viewed) to personalize your experience and improve the relevance of the Service. This processing is based on our legitimate interests in improving the Service. No Automated Individual Decision-Making: TickrPulse does NOT engage in automated decision-making that produces legal effects or similarly significantly affects you, as described in GDPR Article 22. Our AI systems analyze market data, not personal data, and their outputs are informational only. AI Transparency (EU AI Act): In compliance with the EU AI Act (Regulation 2024/1689, Article 50), all AI-generated content on the Platform is clearly labeled. Our AI systems are classified as minimal/limited risk and are used solely for informational market data analysis. You have the right to request information about the logic involved in any automated processing that affects you, and to request human review of any automated output.
Market Data Providers and Data Sources
TickrPulse obtains market data from various third-party data providers. When you use the Service to view market data, the following privacy considerations apply: Data Flow: Market data flows from exchanges and data providers to TickrPulse's servers, where it is processed and displayed to you. Your personal information is NOT transmitted to data providers when you view market data. Data Provider Terms: Our agreements with data providers may impose certain restrictions on how market data can be used and redistributed. These restrictions are reflected in our Terms of Service but do not affect your personal data rights. Public Data: Market prices, trading volumes, and financial indices are publicly available information. The display of this information through our Platform does not create any additional privacy obligations.
Your Responsibilities
To help protect your privacy and security, you agree to: (a) Use strong, unique passwords for your TickrPulse Account and not reuse passwords from other services; (b) Enable multi-factor authentication when available; (c) Keep your login credentials confidential and not share them with any third party; (d) Promptly notify us at security@tickrpulse.io if you suspect unauthorized access to your Account; (e) Keep your Account information accurate and up to date; (f) Log out of your Account when using shared or public devices; (g) Review your privacy settings periodically and adjust them according to your preferences; (h) Not store sensitive personal information (such as passwords to other services or financial account numbers) in TickrPulse features such as the trading journal or notes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or our business operations. We will notify you of material changes by: (a) posting the updated Policy on the Platform with a revised "last updated" date; (b) sending a notification through the Platform; and/or (c) sending an email to the address associated with your Account. Material changes will become effective thirty (30) days after notification. Non-material changes (clarifications, formatting) may take effect immediately upon posting. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you must stop using the Service and delete your Account. We maintain an archive of previous versions of this Privacy Policy. You may request access to previous versions by contacting privacy@tickrpulse.io.
Contact Us — Privacy Inquiries
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our data practices, please contact us at: Privacy team: privacy@tickrpulse.io Legal team: legal@tickrpulse.io General support: support@tickrpulse.io Security reports: security@tickrpulse.io For GDPR-related inquiries, you may also contact our data protection point of contact at privacy@tickrpulse.io. We will make reasonable efforts to respond to all privacy-related inquiries within thirty (30) days.
Right to Lodge a Complaint with a Supervisory Authority
If you are located in the European Union, European Economic Area, or United Kingdom, and you believe that our processing of your personal data violates the GDPR, you have the right to lodge a complaint with the supervisory authority in the EU/EEA member state of your habitual residence, place of work, or place of the alleged infringement. A list of EU/EEA supervisory authorities is available at: https://edpb.europa.eu/about-edpb/about-edpb/members_en If you are located in Israel, you may file a complaint with the Israeli Privacy Protection Authority (PPA). If you are located in California, you may file a complaint with the California Attorney General's Office. We encourage you to contact us at privacy@tickrpulse.io first so that we can attempt to resolve your concern before you escalate to a regulatory authority.